Archive for the ‘News’ Category

Member Highlight: David Landy

May 16, 2017 • ARA Member Spotlight, NewsNo Comments

Screenshot at May 16 17-21-43

This month’s member highlight is on David Landy of Universal Auto Recovery in Detroit, Michigan. David has been an ARA member since 1985 and is heavily involved in the Detroit community. He and his wife Carolyn are actively involved in their church, serving as deacon and chaplain. For the last 10 years, David has facilitated a group called Celebrate Recovery, an outreach program for those living in the inner city who are struggling with various problems, ranging from hurts and hang ups to addictions.

Outside of this ministry, David and Carolyn enjoy fishing, hunting and competitive archery. They have six children and five grandchildren, with another grandbaby on the way. Thank you, David, for being an outstanding ARA member for the past 32 years!

Member Highlight: Malcolm & Michele Ray

Apr 6, 2017 • NewsComments Off on Member Highlight: Malcolm & Michele Ray

safety adjusters

This month’s member highlight is on Malcom and Michele Ray, owners of Safety Adjusters, Inc. and high school sweethearts who’ve been together for nearly 35 years. Safety Adjusters, Inc. was founded in 1965 by Doyle Ray, Malcolm’s Dad; the two bought the company in 1988 and have been running it side by side ever since.

They have been ARA members since 1981 and also belong to TFA. Malcolm is a lifetime member of the Young Men’s Business League (YMBL) and has served in numerous positions throughout the years, including President, Fair Chairman, Rodeo Chairman and Board Member.

Both Malcolm and Michele have been volunteers and have donated their time to working YMBL charity events and to various other efforts to raise money to find a cure for Cancer, Muscular Dystrophy and many other diseases.

Michele is an animal rights activist, donating time and money to local animal shelters in an attempt to rescue and find forever homes for neglected and abused animals.

When not working or donating his time, Malcolm enjoys working on his farm, traveling with family and trail riding.  Michele enjoys anything family, interior decorating and design, and for those of you who know her… shopping!

Member Highlight: Brad Webb

Feb 7, 2017 • NewsComments Off on Member Highlight: Brad Webb

Brad Webb

This month’s member highlight is on new board member Brad Webb of Premier Adjusters. Back in November on one of the coldest nights of the year, Brad’s adjuster, Dave Wojcik, repossessed a vehicle for a major lender. As Dave was driving down the road he noticed the lights on the car were flashing, so he pulled over and found the owner of the vehicle inside. It turned out that the elderly man had been sleeping in his car because he had recently lost his job and couldn’t afford to pay his electric bill.

Brad and Dave decided to split the man’s electricity bill to help him get through the Thanksgiving holiday. The following day the gentleman redeemed his vehicle and thanked everyone at Premier Adjusters for their kindness and informed them he had just gotten his old job back and that things were looking up for him.
Thank you Brad and everyone at the Premier Adjusters office for going above and beyond your duties and upholding the highest moral standards.

Member Highlight: Joan Hudson

Jan 5, 2017 • NewsComments Off on Member Highlight: Joan Hudson




This month’s member highlight is Joan Hudson, owner of A.R.B. of Louisiana and 17-year ARA member and Director. Outside of being an exemplary ARA board member, Joan is passionate about volunteering with the non-profit Providence House, a shelter for battered women and their children, in Shreveport, Louisiana. Providence House is more than just a shelter, it’s also a rehabilitation center that takes 18 families at a time through an 8-week course to teach life and job skills. Once the family completes the course, Providence House provides them with housing. Joan runs errands, picks up groceries from Brookshire’s, fulfilled Christmas gifts for an entire family, and worked with John Messiah at Uber to provide the women at Providence House with a special Uber discount that allows them to get from point A to point B. Joan is grateful to have support from her whole A.R.B. team and says Providence House is a great cause that she is happy to put her time and energy into.

Register Now For The November Webinar

Nov 21, 2016 • NewsComments Off on Register Now For The November Webinar

Register Now for this month's webinar

Join industry experts Ron Brown and Patrick Altes as they share the rules for how recovery agents should interact when engaging in face-to-face communications with consumers:

Face-To-Face Consumer & Third-Party Contact
presented by RepoPulse, TFA, Eagle Group XX, ARA &
the Council of Repossession Professionals

Register Online
Wednesday, November 30, 12:00 p.m. CST / 1:00 p.m. EST

NARS 2016 Sets The Bar

Apr 27, 2016 • NewsComments Off on NARS 2016 Sets The Bar

Rocky Bleier & Jerry Wilson

The 8th Annual North American Repossessors Summit (NARS) ushered in a new era for the recovery and remarketing industry. From a record-breaking attendance of nearly 600 attendees, including recovery and remarketing professionals and lenders, to a wildly successful auction contributing $9,600 to the Recovery Agents Benefit Fund, NARS proved to be the “must attend” event of the year. NARS 2016 was a high-demand event for both attendees and exhibitors alike. Sponsorships and exhibitor opportunities were sold out far in advance even though additional opportunities were added for the 2016 summit.

Register Now For The March Webinar

Mar 24, 2016 • NewsComments Off on Register Now For The March Webinar

Register Now for this month's webinar

Join us for our March webinar focusing on:
Personal and Workplace Safety and Personal Property Handling
presented by Dave Kennedy of First Credit Resources

Register Online
Tuesday, March 29, 2:00 p.m. CST / 3:00 p.m. EST


Register Online
Wednesday, March 30, 11:00 a.m. CST / 12:00 p.m. EST

ARA members must register online for the webinar with individual email addresses to receive a certificate of completion. If computer sharing is necessary, please provide a list of employee names and email addresses in an excel spreadsheet to

American Recovery Association provides a free continuing education webinar series for recovery and remarketing professionals. The one-hour webinar offers education about the latest recovery laws and regulations, compliance policies and industry issues.

We are also excited to announce that the state of Louisiana now recognizes all ARA webinars as part of the eight hours of continuing education that is required to renew state licenses.

If you have any questions or feedback about our continuing education webinar series, please contact ARA Home Office at 972-755-4755 or

Important Note To Our Members

Feb 23, 2016 • NewsComments Off on Important Note To Our Members

Dear ARA Member,

I am writing to you today as a member and not a Board Member of the ARA.  I am very concerned about the RDN contract that is being presented to the industry.  Am I the only one? What are you doing about it?  Are you just bending over and signing it?  

When I signed on, I was told that, as a full version user, I would never have to pay to receive or report a repossession.  That was supposed to be the benefit of being a full version user versus a limited version user. 

As a Board Member, I was present when the RDN principals came to us and made promises that we would never see a price increase from them.  They stated that there were very early users that were paying less than $100 a month and they would NEVER pay any more than that to be an RDN user.  I feel deeply betrayed because I helped promote the use of RDN in the beginning and now I feel personally responsible for this.

They came to the ARA convention and said that these terms were forever as long as we stayed a full version user.  Now they have sold out to corporate America and the greed that goes with it.  We are looking at a 300% increase in my monthly expenses and because some clients have quirky billing procedure issues, I may have to pay $10 to receive and bill the same assignment. How is this helping our industry.

Now that clients are using this software to assign accounts, RDN thinks we have no choice but to sign so they can do anything they want to to us.  I am not sure what our choices are but I do not want to go down this road of dictation and unreasonable demands from people riding the backs of the agents to benefit themselves.

If I am wrong, please tell me so; it is this association that I love and trust.  If you are facing the same concerns, then let me know so that we can address this together. Maybe CORP could get involved.

Mary Jane Hogan
National Locating & Recovery, Inc.
Cell   205-529-6874

ARA Awarded The Townsell Award

Feb 10, 2016 • ARA News and Events, NewsComments Off on ARA Awarded The Townsell Award


During its annual meeting on February 2, 2016, the Irving Convention and Visitors Bureau presented four annual awards, recognizing outstanding achievement and contributions to the hospitality industry and to the Irving Community.

The American Recovery Association was unanimously selected as this year’s recipient of The Townsell Award. The Townsell Award recognizes an Irving-based individual or community organization that has made a difference by making Irving home to significant meetings, conventions, or events, just as Jackie made a home for Bear Creek residents.

Member Highlight: Martha Randall

Dec 2, 2015 • NewsComments Off on Member Highlight: Martha Randall


photo 1

Mississippi Auto Recovery’s Martha Randall and a few of her young at heart friends were looking for a creative way to raise funds for their church — thus the Delta Rockers were born. The Delta Rockers, all dancers aged 60 and up, took off and became quite the sensation. Covered in sequins, the Delta Rockers perform at no charge for non-profit groups, veterans groups, nursing homes, cruises and fundraisers of all sorts. The group puts on a wonderful show that involves a variety of music and costume changes. We’re sure these ladies mystify any audience for whom they perform.


We are so proud of Martha and her fellow Delta Rockers for the wonderful work they are doing.

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