This month, we want to highlight Richard (Dick) Frame, from Midland Recovery. Dick has been an ARA member since 2006 and currently lives in Columbia, South Carolina.
Dick came from the business world as a national sales manager before transitioning into the repossession industry. Though Dick has had many professional accomplishments, including serving on the ARA Board of Directors back in 2010, he states that his family and children are his proudest accomplishment to date. Dick currently has two children in college and one in high school.
Over the years, Dick has found that success in our industry correlates to professionals treating their businesses like businesses. He understands the impact of being an ARA member has for all industry professionals first-hand. His recommendation to others just starting out is to look at being profitable first and foremost, then set goals from there.
Dick has great insight into our industry and believes that communication is the key to success. Since every professional has differing experiences, it’s important to be open to the thoughts and viewpoints of others. You should also look for opportunities to learn from others mistakes and make changes from what has been shared with you. He also recommends that ARA members should accept and acknowledge that things in the industry are ever-changing – clients and personnel move around all the time – so it is important to stay in touch with other professionals in the industry.
While several reasons have kept Dick invested in ARA, the networking and communicating with like-minded people stand out to him the most. He’s been able to connect with so many different people across the country over the years, so he knows that ARA has something to offer to everyone.