American Recovery Association’s New Member-Owned Company Sets New Benchmark and Standards for the Recovery Industry
DALLAS, Jan. 25, 2012 – American Recovery Association, Inc. (ARA), the world’s largest association of recovery and remarketing professionals, today announced the creation of ARMS (American Recovery Management Solutions), a member-owned contract and billing organization. The assignment facilitation model is focused on bringing the benefits of a direct relationship back to the lender and the recovery agent; while offering the single contact and indemnification benefits that the client wants.
ARMS was created to improve the recovery industry by meeting the needs of the lending community as well as the recovery agents. Brand protection, loss mitigation, quality work and higher success rates for lenders are the main focus of the organization. To enhance service, security, and prevent lawsuits and mishaps, ARMS was formed to protect a client’s brand by providing professionals who meet the highest standards in the recovery industry who can do the job efficiently and effectively. By using ARMS, lenders have a nationwide network of quality recovery agents to work with who are insured and properly trained. ARMS also benefits recovery agents. As a not-for-profit entity ARMS will be paying the highest percentage of the fees to ARA members than anyone in the industry. This performance-based solution has set new benchmarks and standards for the industry.
“The ARA Board of Directors is incredibly optimistic about the future of this exciting new company where all ARA members will be offered a fair and equitable opportunity to participate,” said Mary Jane Hogan, president of ARA. “We made sure all ARA members would benefit from the ARMS program, which is inline with our no member left behind philosophy.”
The affiliates in the ARMS network are among the most professional in the industry. The core of the affiliate program will be the ARA membership. ARA members are subjected to a rigorous application process involving an extensive background check, an on-site inspection, applicant credit check, financial statements, investigation of business references and more. ARA also provides a $5,000,000 client protection bond for each member and training sessions and resources throughout the year for members to stay updated with best business practices and new technologies.
“ARMS will not interfere with the direct relationship clients have with our members,” said Mary Jane Hogan. “Although we support a direct to agent model, we think anyone looking at other models will discover that ARMS is, by far, the superior choice.”
“We are very excited to announce ARMS because it brings many opportunities to the recovery industry,” said Ray Radford, president of ARMS. “ARMS will increase the standards in the industry, help businesses succeed and improve the quality of work in the industry.”
The 2011-2012 ARMS board is comprised of elite professionals in the recovery industry including: Mary Jane Hogan, CEO; Ray Radford, President; Mark Sloan, Vice President; Art Christensen, Secretary & Treasurer; Pat Stone; Dave Handschin; and Pepe Rivera.
For more information about ARMS, please visit www.ara-arms.com or call 855-ARA-ARMS (855-272-2767).
About American Recovery Association
American Recovery Association, Inc. (ARA) is the world’s largest organization of professional finance adjusters and certified recovery specialists. ARA members specialize in locating and repossessing collateral on behalf of lending institutions including banks, savings institutions, finance companies, credit unions, rental/leasing companies, and auto, truck and equipment dealers. ARA members serve 27,000 national and international cities. All members are certified, independent business operators. For more information, call 972-755-4755 or go to www.repo.org.
About ARMS (American Recovery Management Solutions)
ARMS is a wholly owned subsidiary of the American Recovery Association (ARA). This member-owned facilitation company, focuses on bringing the direct relationship back between the lender and the recovery agent. ARMS was created to improve the recovery industry by meeting the needs of lending community and the recovery agents. ARMS was formed to protect a client’s brand by providing professionals who meet the highest standards in the recovery industry who can do the job efficiently and effectively. For more information, go to www.ara-arms.com or call 855-ARA-ARMS (855-272-2767).