Juan Bryant delivers a webinar version of his popular NARS 2018 roundtable about effective communication in the digital age.
In this month’s ARA webinar, Juan brings fresh life to his “Verbal Judo” presentation NARS 2018. Not only will he cover the current best practices for face-to-face encounters and electronic communications so that people understand what you’re saying, he’ll also teach us how to use the “diffuser” technique.
1:00 p.m. CT / 2:00 p.m. ET
As an ARA member, you must register online for this webinar using your personal e-mail address so that you receive your certificate of completion. In the event that computer sharing is necessary for your office, please provide a list of employee names and email addresses in an excel spreadsheet to tricia@americanrecoveryassn.org.
If you have any questions or feedback about our continuing education webinar series, please contact ARA Home Office at 972-755-4755 or homeoffice@americanrecoveryassn.org.