Bridging the Gap: How Agent Advisory Boards Are Transforming the Recovery Industry

By Dominic Clegg, Chairman of ARA’s Mentorship Committee  The recovery industry has long relied on collaboration, communication, and trust to function effectively. Yet persistent communication gaps between agents, forwarders, and lienholders have slowed progress and created inefficiencies. Now, with the help of the American Recovery Association (ARA), a new initiative is reshaping how these critical […]

ARA Letter from Vaughn

Dear ARA Members, When I became your President, I’ll be the first to admit it wasn’t a role I fully understood, nor one I actively sought. As a true introvert, I’ve always been more comfortable in the back of the room, quietly listening and observing. But leadership has a way of finding you—when you least […]

Recovery Industry Standards for Background Checks

Recovery Industry Standards for Background Checks July 11, 2025, by Dan Heath, President of Repros Recovery & ARA Member Introduction The recovery industry has evolved. Gone are the days when repossession could be performed by an untrained individual with minimal oversight. The notion that a lienholder could simply call a towing company and ask, “Can […]

Repossession Classification, Consumer Protection, and Industry Integrity

Introduction The American Recovery Association (ARA) asserts that any vehicle secured prior to the full term of a vehicle installment loan constitutes a repossession. Efforts by lenders or third-party service providers to misclassify these recoveries as “tows” or similar designations are disingenuous and undermine transparency, consumer trust, and professionalism within the auto finance and recovery […]

Corporate Transparency Act Update

Recently, Wendy Rinehart with the Ohio Independent Automobile Dealers Association, distributed a memo regarding the Corporate Transparency Act (CTA). We encourage you to read her memo below in its entirety to understand how it may impact your business. Over the past year, you may have heard about a new regulation at the federal level – […]